Refund policy

At Bblends, the quality and safety of our personal care products are important to us. For hygiene and safety reasons, opened or used products cannot be returned or exchanged.

Returns or exchanges may be requested within 7 days of receiving your order, provided that the product is unused, unopened, and in its original condition and packaging.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery and provide clear photos of the product and order. We will review the case and arrange an exchange or refund where applicable.

Opened or used products cannot be returned or exchanged due to change of mind, product suitability, or individual differences in results.

Original shipping fees are non-refundable, and return shipping costs are the customer's responsibility unless the return is due to an error by Bblends.

If a refund is approved, the refund will be processed through the method mutually agreed upon by both parties.

Please note that some of our products are natural and handcrafted, so slight variations in color, texture, or scent may occur between batches. These natural variations are not considered product defects.