Terms of service
Terms & Conditions
Welcome to B-Blends. By accessing our website or placing an order through it, you agree to the Terms & Conditions outlined below. Please read them carefully before completing your purchase.
1. Products
All B-Blends products are carefully made, and slight variations in color, texture, or scent may occur from one batch to another due to the nature of the ingredients used.
We make every effort to display product images and descriptions as accurately as possible. However, actual colors may vary slightly depending on your screen or device settings.
2. Orders
An order is considered confirmed once it has been successfully placed and an order confirmation has been issued.
B-Blends reserves the right to contact customers to verify order details, delivery information, or any other information required to process the order.
If a product becomes unavailable after an order has been placed, we will contact the customer to offer available alternatives or agree on a suitable solution.
3. Prices & Payment
All prices displayed on our website are in UAE Dirhams (AED) unless otherwise stated.
Customers may use the payment methods available on the website at the time of checkout, including online payment methods and Cash on Delivery where available.
Buy Now, Pay Later services such as Tabby and Tamara may be available. These services are subject to the respective provider’s Terms & Conditions and approval.
4. Shipping & Delivery
We provide delivery within the United Arab Emirates and shipping to selected international destinations.
Shipping fees and estimated delivery times may vary depending on the destination, weight, and shipping method. Applicable shipping charges will be communicated or displayed before the order is finalized.
Delivery delays may occasionally occur due to circumstances beyond our control, including courier delays, customs procedures, or other operational circumstances.
For international orders, customs duties, taxes, or other charges may apply depending on the destination country's regulations. These charges are the responsibility of the customer unless otherwise stated.
5. International Shipping & Product Availability
Not all B-Blends products may be available for international shipping due to the nature of certain products, shipping restrictions, or customs requirements.
Products available for international shipping will be displayed or confirmed when placing the order.
6. Returns, Exchanges & Refunds
We take great care to ensure that all products are delivered in good condition.
If you receive an incorrect or damaged product, please contact us as soon as possible and provide clear photos of the product and order so that we can review the case.
Returns, exchanges, and refunds will be reviewed according to the condition of the order and product. Where a refund is approved, the refund will be processed according to the method agreed upon between both parties.
For hygiene and safety reasons, opened or used products may not be eligible for return unless there is a confirmed issue with the product.
7. Product Use
Please carefully read and follow the instructions provided for each product before use.
Results may vary from person to person depending on individual hair type, scalp condition, usage method, and consistency of use.
Information provided on our website or social media channels is intended for general hair-care purposes and should not be considered a substitute for professional medical advice.
If you have a known sensitivity to any ingredient or a specific scalp condition, we recommend reviewing the ingredients carefully, performing an appropriate patch test before use, and consulting a qualified professional when necessary.
8. Product Results
At B-Blends, we aim to provide high-quality hair-care products. However, specific results or a particular timeframe cannot be guaranteed, as individual results may vary.
9. Customer Information
Customers are responsible for ensuring that all information provided when placing an order, including their name, phone number, delivery address, and other relevant details, is complete and accurate.
Incorrect or incomplete information may result in delays in processing or delivering the order.
10. Intellectual Property
All content available on the B-Blends website, including the brand name, logo, product images, designs, written content, and other materials, is owned by B-Blends or used with permission.
Such content may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission.
11. Changes to These Terms & Conditions
B-Blends reserves the right to update or modify these Terms & Conditions when necessary.
Any updates will become effective once published on the website. Continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.
12. Contact Us
For any questions regarding your order, our products, shipping, or these Terms & Conditions, please contact us through the contact details provided on the B-Blends website.
Last Updated: October 2026